Street cleansing

The Environmental Protection Act 1990 (EPA) makes littering a serious offence. The act also makes Cardiff Council responsible for ensuring that public land and highways are kept free from litter and refuse as far as is practicably possible and within reason. The EPA defines a Code of Practice which sets out reasonable and acceptable standards of cleanliness which we can be expected to meet, and which we detail in our 'Service User Guide'.

In addition to using the latest mechanical sweepers, both community sweepers and service personnel are responsible for clearing litter by manual means, effectively and efficiently, and to a high standard.

If we fail in our duty to keep an area clean, then the EPA allows you to take action against the council:

• first, let us know the problem and we will investigate and take any necessary action
• then if you still feel that we are not complying with the requirements of the EPA you can make a written complaint to a Magistrates Court, setting out the exact nature of the complaint
• if the court agrees with your complaint, they can issue a litter abatement notice requiring the council to take action

You can report litter build up online.

Any comments, complaints or criticism about service provision or delivery may be reported to:

C2C
029 2087 2087
C2C@cardiff.gov.uk